Sarah Rugg, Virtual Assistant
Great to see you here!
So you may be wondering at this point how Vi-VA might be able to help you. Why we are different from any other VA company. Or you may simply be inquisitive about the lifeblood that runs through the company.
Not to worry, I have answers to your questions!
I’m a business owner and an entrepreneur too. I’ve extensive experience of setting up businesses from scratch and so really understand all the fun and the challenges that go along with that.
I currently own and run 3 businesses and each one has taught me something different. In fact, there can’t be many issues or challenges I haven’t faced myself!
My commercial background in the banking world brings experience of marketing, project management, customer service and credit control so while there are lots of VA companies who are great at what they do, you’ll struggle to find many that can offer you the business insight we have.
One thing I do know after 12 years of running this business is that your budget is key. Underpinning all the work we do is the idea that as a VA, you need to put yourself in the client’s shoes and for every task ask ‘What would the client want to pay?’ We know that nobody wants a nasty shock when the bill arrives so we also consult with you after a set amount of time if a job is ongoing.
At the heart of our business is the idea of getting to know your business – we’re interested in learning what makes you tick and we’ll work for you with the same dedication we would if it was our own business.
So now you’ve heard what I can do to help you, let me tell you a bit more about why I love what I do. I’m passionate about making things simple. I’ve even written my own book Sort it Out! on the subject. I believe in making life easier, more productive and more enjoyable – and having worked with entrepreneurs and business owners, I know you do too.
I’m constantly learning and developing to make sure we bring you the latest and best tools and strategies to make your business thrive. Whether it’s joining Mastermind groups, reading the latest business books or trying out the latest software release, it’s important to me to really understand the world you’re working in and what matters.
If you’re new to virtual assistance, it’s so much more than admin or office help – you can bring your brief to Vi-VA and we’ll manage complete end to end projects in house. I’m very fortunate to have a great team with wide ranging skills who work together so well – I rate them so highly I use them for my own business and personal projects too!
Speaking of personal, let me just tell you a little about me – I’m married with 2 children and set up Vi-VA after having my eldest child, so I could work flexibly and not spend all my hours away from them. After an 18 year banking career, I love working for myself and still make sure I find time to enjoy working out and spending time with friends and family.
I’m a passionate supporter of The Brain Tumour Charity and have a Big Hairy Audacious Goal (don’t you just love a BHAG) to raise £1,000,000 to help find a cure for brain tumours. A percentage of our profit is donated to this fantastic charity, which I came across following the loss of my dad to a brain tumour.
So as a client of Vi-VA you’ll also be contributing to a cure for brain tumours. It’s a no Brainer.
To get the help you need in your business or the balance you need in your life, why not email [email protected] to see how we can help.