Sarah and the team have been a real help with our whole debt management and accounts process. They went through the old process and step by step improved all aspects of it. They handle all areas of it for us, from initial client calls, to reminder letters and all the way through. They have improved our collection rates significantly, and have a professional and positive approach which is reassuring and very important for us. Their involvement has meant what can be a tricky area is now efficiently run and we don’t keep having to check how things are going, it just gets done properly.